Terms of sale

Last updated 28 September 2026

The short version. Seismo is a pre-order: you pay now, and it ships in Q1 2027. Change your mind any time before it ships and you get every cent back. If it's late, you can wait or take a full refund. If it arrives faulty, I'll fix it, replace it or refund you. Email hello@seismo.rocks about anything.

Who you're buying from

Seismo is made and sold by Keegan Costley in Aotearoa New Zealand, as a small business (in trade). Contact: hello@seismo.rocks. These terms cover anything you buy on seismo.rocks. They're governed by New Zealand law.

Nothing here takes away your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986. Where these terms and those laws differ, the law wins.

What you're buying

Prototype 001: a finished Seismonitor. The enclosure is 3D-printed and each unit is assembled by hand, so small layer lines and slight variations between units are part of it, not faults.
DIY Kit: the electronics (screen board, ready to flash) for you to put into an enclosure you print yourself. You're responsible for printing and assembly. The 3D files are free, and you'll get a link to them.

Seismo shows earthquake information published by GeoNet, the Japan Meteorological Agency, Geoscience Australia, EMSC and the USGS. That information can be delayed, revised, incomplete or unavailable, and those services can change or stop. Seismo is not an earthquake warning system. Don't rely on it for your safety. Firmware updates are free at seismo.rocks/update for as long as I'm able to provide them.

Pre-orders

You pay in full when you order. Your order is confirmed by email.
Units are made in a batch. The estimated shipping window is Q1 2027 (January to March 2027). It's an estimate, and I'll email you if it changes.
Cancel any time before your order ships and you get a full refund, including shipping. Just email hello@seismo.rocks with your order reference.
If your order hasn't shipped by 31 March 2027, I'll email you a new date, and you can choose to wait or take a full refund.
If for any reason I can't make and send your order, you get a full refund.

Prices and payment

Prices are in New Zealand dollars (NZD) for New Zealand, Australian dollars (AUD) for Australia and US dollars (USD) for everywhere else. The price shown at checkout is the price you pay, with shipping added there based on your country. Your bank may convert it to your own currency and charge its own fee.
Card: processed by Stripe. Your bank may charge a fee or convert currency if your card isn't in NZD.
Crypto: processed by NOWPayments. The NZD price is converted to your chosen coin when you pay. You're responsible for sending the full amount and paying your own network fees. Your order is confirmed once the payment is finished.
Bank deposit: your order is confirmed once the money arrives with the right reference. If it hasn't arrived within 14 days, I may cancel the order.
Discount codes: one per order, only while that code's uses last, and they can't be swapped for cash. A code comes off the device price, not shipping.

Shipping

Everything ships from New Zealand with NZ Post, tracked. You'll get the tracking number by email when it's sent.
Overseas shipping prices are based on a packed parcel's weight and can be adjusted before your order ships. If yours goes up, I'll ask you first, and you can cancel for a full refund.
Delivery outside New Zealand usually takes 1 to 3 weeks after dispatch. Customs duties and import taxes charged by your country are yours to pay.
Please double-check your address. If a parcel comes back because the address was wrong or it wasn't collected, re-sending it costs the postage again.
If a parcel is lost or arrives damaged in transit, email me with your order reference (and photos if it's damaged). I'll replace it or refund you.

Refunds and returns

Before it ships: cancel for a full refund at any time (see Pre-orders above).

Faulty or not as described: if your Seismo doesn't work, arrives broken, or isn't what was described, email hello@seismo.rocks. I'll repair it, replace it or refund you, and I'll pay the return postage. This is your right under the Consumer Guarantees Act, and it applies for a reasonable time after delivery, not just a set number of days. It doesn't cover damage from misuse, from modifying the hardware, or (for the DIY Kit) from assembly.

Change of mind: you can return a Seismo within 14 days of delivery if it's unused, undamaged and in its original packaging. For the DIY Kit, the parts must be unassembled. You pay the return postage. I'll refund the item price once it arrives back. The original shipping cost isn't refunded.

How refunds are paid: to the way you paid, within 10 working days of it being agreed.

Card: back to the same card.
Bank deposit: back to the account the money came from.
Crypto: refunds are for the NZD amount you paid. I'll send it in the same coin at that day's rate, to a wallet address you give me, less the network fee. Or, if you prefer, it can go to a New Zealand bank account.

The fine print

As far as the law allows, I'm not responsible for indirect or consequential loss, or for anything that happens because you relied on the earthquake information Seismo shows. If you're buying for a business, you agree that the Consumer Guarantees Act doesn't apply to your purchase.

I may update these terms from time to time. The terms on the day you ordered are the ones that apply to your order.